Egress encryption software

Egress Switch email Encryption

We use Egress email encryption software to securely share confidential information by email and send and receive large files. We have chosen to use Switch to comply with data protection regulations and ensure that when this information needs to be shared with third parties, it is done so securely.

How do I use Egress Switch to read emails sent to me?

Setting up a free Switch account enables you to reply and initiate secure emails to us. You do not need to download or install any software to read emails sent using Egress Switch although desktop and mobile apps can be downloaded free of charge from

  1. To open an email secured by Switch, click on the 'read this secure email' link within the notification email you receive.
  2. You will be directed to the Switch sign in page, where you can select 'New User' and go through the short process to create a free Switch ID.
  3. After creating a Switch ID and signing in, you will be able to read the secure email online.

You can view a simple guide for recipients here;

Short video tutorials are also available here;

Need to send us a secure email?

Sending encrypted emails and large files with Egress Switch is as easy as sending a conventional email. Visit and either sign in with your Switch ID or follow the simple sign up procedure to create your own free Switch ID. After signing in, you will be able to compose your email to us, adding any attachments as required. The email will be encrypted and sent when you press 'Send'. Alternatively, you can download free desktop and mobile apps from the Egress website to send emails from Microsoft Outlook and mobile devices.

As a free user, you will always be able to initiate and reply to secure emails from organisations like us that have subscription to Switch Secure Email and File Transfer.

Recipient support

If you encounter any problems when using Egress Switch and wish to contact the support team directly, please contact Egress Software Technologies Customer Services. (

The support centre has information about how to use Egress Switch, including tutorials ( and FAQs ( Alternatively, you can email Egress Switch support at

If you would rather speak to a member of the support team, call Egress Europe (UK) on +44 (0) 844 8000 1730.

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